Shipping and Delivery
Delivery Policy
- We ship worldwide. Shipping fee is shouldered by the buyer.
- Shipping fee of return items is shouldered by the buyer.
- Shipping fee is computed at checkout.
Nationwide Shipping Rates:
Metro Manila – 1 kg – 3 kg: ₱150.00
Provincial Rates – 1 kg - 3 kg: ₱180.00
International Shipping Rates:
Singapore – 1.0 kg – 2.0 kg: $15
Malaysia/Indonesia – 1.0 kg – 2.0 kg: $15
USA, Canada, Australia and others – 1.0 kg – 2.0 kg: $25
Orders within Metro Manila are delivered within 5 to 10 business days, while it takes 7 or more business days for provincial and international orders.
We use LBC for provincial orders and Fedex for international orders. All custom and duty fees will be under the buyer’s account.
NOTE:
- Estimated time of delivery is in business days, assuming there is no customs delay.
- Business days do not include Saturdays, Sundays, and Philippine holidays.
- Our fulfillment dates are from Tuesdays to Fridays only. Orders on Saturdays, Sundays and Mondays will be fulfilled on Tuesday.
To confirm shipping to other countries, please send an email to customercare@mosaicph.co